SHIPPING
- Diesel Pump & Injector Service, Ltd. offers free pick up & delivery in the Houston area.
- Diesel Pump & Injector Service, Ltd. does ship C.O.D with a $9.00 Charge.
- All orders shipped by Diesel Pump & Injector Service, Ltd. will be shipped via UPS Ground.
- UPS will not ship to a P.O. Box. You must provide a physical address.
- Online orders are shipped within 1-2 business days from date order is placed.
- If your order is placed after 3pm on Fridays, your order may not be shipped until Monday.
- UPS offers Air freight options that are billed at the calculated UPS rate.
- UPS Air freight options: Next Day Air; Second Day Air; 3rd Day Select.
- UPS will not ship (fuel additives) via Air freight. Flammable liquids must be shipped via UPS ground.
SHIPPING YOUR ORDER TO US
Print out the Rebuild Order Form. Completely fill out the form.(If you do not have a printer, hand write the form on a piece of paper then completely fill out the form.) Make sure you put the completed Rebuild Order Form inside the box you are shipping your order in. Prepare your item to be shipped as follows:
- Drain and remove all fuel and oil from item.
- Completely seal item to be repaired in a plastic bag.
- Put item to be repaired in a box.
- Ship your Order to: Diesel Pump & Injector Service,Ltd · 6632 Navigation Blvd · Houston, Texas 77011
- You can use any shipping company you choose. (UPS, FEDEX etc.)
If you have any questions email us at diesel-pump@sbcglobal.net or call toll free (866)308-9370
RETURN POLICY
All returns should be shipped to: Diesel Pump & Injector Service, Ltd. · 6632 Navigation Blvd. · Houston, TX 77011
All returns must be inspected by us before they can be refunded.
- We will not accept returns after 30 days from the date on the invoice.
- We will not accept returns on any parts that have been installed or used in any way.
- The original invoice must accompany all returns and exchanges.
- If your order received from us has been damaged during the shipping process you must file a claim with UPS as soon as possible.
- Make sure you always save the original packing materials for inspection.
If you have any questions you can email us at:
diesel-pump@sbcglobal.net or call toll free (866) 308-9370.
WARRANTY POLICY
Diesel Pump & Injector Service, Ltd. Warranties that it will replace or repair any parts found to be defective due to faulty material or workmanship, on units completely rebuilt, within 1 year from date of sale. The obligation under this warrany, statutory or otherwise, is limited to the replacement or repair of parts found defective upon inspection at Diesel Pump & Injector Service, Ltd. shop. Diesel Pump & Injector Service, Ltd. shall in no event be liable for consequential damages or contingent liabilities arising out of the failure of parts to operate properly nor for the cost of labor or transportaion charges in connection with the replacement of defective parts. No express, implied or statutory warranty other than herein set forth is made or authorized by Diesel Pump & Injector Service, Ltd.
PRIVACY POLICY
For each visitor to our web page, our web server automatically recognizes no information regarding the domain or email address. We collect the email address of those who communicate with us via email, aggregate information on what pages consumers access volunteered by the consumer, such as survey information and/or site registrations. The information we collect is used for internal review and is then discarded, used to the content of our web page, used to customize the content and/or layout of our page for individual consumer and used by us that you do not want to receive email from our company.
TERMS OF USE STATEMENT
You understand and agree that the owners of this site shall not be liable for any direct, indirect incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.)
SECURITY POLICY
Our industry standard Secure Sockets Layer (SSL) software is among the best software available today for secure commerce transactions. Because it encrypts all of your personal information, such as credit card number, name, & address, your payment and personal information is always safe. Diesel Pump & Injector Service, Ltd. fully complies with Payment Security Data Security Standards (PCI DSS).